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Associate Facility Manager
Billerica, MA
Job Description
The Associate Facilities Manager role is to ensure the proper operation of all aspects of a facility and responsible for providing planning and scheduling of all non-emergency maintenance activities and conference meeting requests. This position will liaise with the account teams and customers to ensure required resources are identified, planned, estimated, organized, and scheduled prior to execution for efficient utilization of the maintenance resources. This position will need to work closely with other functions such as Finance, Sourcing, EHS to support business goals. In addition, this individual will have responsibility to ensure applicable business information/work order data is stored and maintained to support business decisions when needed.
Job Responsibilities:
Works w/ Account Director and assigns individuals or groups of individuals as required to complete the work
Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
Coordinates the work schedule to ensure the most effective use of resources and timely completion of all pre-planned and corrective work
Coordinates with client representatives to understand their needs and to ensure the work schedule takes account of the downtime windows negotiated with clients, where necessary
Manage sub-contractors, onboarding, schedule, invoicing, etc.
Maintain office consumable inventory and budget with the clients' goals and track variances
Estimate work-order completion times and compare to actual
Determines and arranges any operational safety requirements for the completion of a Work Order
Read, understand, and abide by site procedures and SOP's
Assists in the completion of the building inspections
Confers/communicates with work order requesters
Coordinates and conducts scheduling meeting w/ maintenance teams and customers for scheduling planned maintenance activities
Creates and publishes weekly, monthly and quarterly reports and makes them available to team members and client representatives
Provide input to department metric reporting
Maintain intermediate to high computer skills necessary to access CMMS Work Order system, to manage work orders
Communicate clearly, understand, and acknowledge verbal instructions, and be able to read and interpret written work orders, sketches, SOP, and technical manuals
Perform other job-related duties and tasks as assigned
Position Requirements:
KNOWLEDGE, SKILLS, AND ABILITIES
Planning & Prioritizing
Analytical Thinking
Excellent organizational, verbal, and written communications skills required
Track, verify, and report Service Level Agreement (SLA) performance indicators weekly to the team and coordinate with team to improve performance and meet objectives
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Responsibilities:
Works w/ Account Director and assigns individuals or groups of individuals as required to complete the work
Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
Coordinates the work schedule to ensure the most effective use of resources and timely completion of all pre-planned and corrective work
Coordinates with client representatives to understand their needs and to ensure the work schedule takes account of the downtime windows negotiated with clients, where necessary
Manage sub-contractors, onboarding, schedule, invoicing, etc.
Maintain office consumable inventory and budget with the clients' goals and track variances
Estimate work-order completion times and compare to actual
Determines and arranges any operational safety requirements for the completion of a Work Order
Read, understand, and abide by site procedures and SOP's
Assists in the completion of the building inspections
Confers/communicates with work order requesters
Coordinates and conducts scheduling meeting w/ maintenance teams and customers for scheduling planned maintenance activities
Creates and publishes weekly, monthly and quarterly reports and makes them available to team members and client representatives
Provide input to department metric reporting
Maintain intermediate to high computer skills necessary to access CMMS Work Order system, to manage work orders
Communicate clearly, understand, and acknowledge verbal instructions, and be able to read and interpret written work orders, sketches, SOP, and technical manuals
Perform other job-related duties and tasks as assigned
Position Requirements:
KNOWLEDGE, SKILLS, AND ABILITIES
Planning & Prioritizing
Analytical Thinking
Excellent organizational, verbal, and written communications skills required
Track, verify, and report Service Level Agreement (SLA) performance indicators weekly to the team and coordinate with team to improve performance and meet objectives
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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